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萬寶華企業管理顧問股份有限公司 - Associate Site Support Engineer

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工作說明：: * Recreate user problems to resolve operating difficulties and recommend system modifications to reduce user problems.

* Escalate more complex problems to appropriate level of management and provide information on problems that are

severe in nature or that are exceeding target dates.

* Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals

and procedures.

* Provide creative, effective solutions and recommend procedures and resources to enhance efficiency, productivity, and

end user satisfaction.

* Provide training to end-users when indicated.

* Provide guidance to less experienced Service Desk staff in areas such as problem resolution, communication, etc.

* Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications.

* Maintain a working knowledge of Service Desk and IT Operations procedures related to client services.

* Perform other duties as required.
工作地點：: 台北市松山區
工作時間：: 日班說明：AM 9:00~PM 6:00
休假制度：: 週休二日
工作性質：: 全職
職務類別：: 資訊助理人員、MIS工程師、電腦硬體研發工程師
工作待遇：: 月薪 50,000元至 60,000元
需求人數：: 1人
到職日期：: 不限
職缺更新：: 2015/10/13